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Managing Complexity and Chaos in Times of Crisis. D. Snowden & A. Rancati

This guide was written by Dave Snowden, Professor of the University of Hull (England) and Stellenbosch University (South Africa) and Alessandro Rancati, from the Joint Research Centre of the European Comission. They provide methods and practices that can help decision makers to navigate complexity and chaos, respond effectively to crisis and deepen organisational resilience, thinking and acting differently than in normal times.
Published by European Comssion and Cynefin in 2021.
https://ec.europa.eu/jrc
https://www.cynefincentre.com/

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