Marieann, founder of Peak Process, is dedicated to optimizing organizational performance through collaborative processes, quality systems, and achieving continuous improvement goals. Her 25 years in high technology working as a senior manager and consultant has helped many organizations find solutions based in Systems and TQM theoretical foundations.
Using the Institute of Cultural Affair’s ToP® Group Facilitation Methods, Marieann designs participative, efficient and effective processes to improve business and organization functions. She capitalizes on the connection between participation and improving business and communication processes. She galvanizes groups around creating and committing to new processes that measurably improve performance. Marieann also designs and delivers training programs in quality management, customer satisfaction and continuous improvement for industry and non-profits.
Marieann is past Chair of the International Association of Facilitators (IAF), a Senior Member and Executive Board member of ASQ (American Society for Quality, Silicon Valley Section) and Secretary of Global Facilitators Serving Communities.